DELIVERY POLICY

Order Processing & Dispatch
We currently ship within the United Kingdom only.

All orders are packed and dispatched within 24 hours (excluding weekends and public holidays).
Order cut-off time: 2 PM (UK time), Monday–Friday, for same-day dispatch.

Our preferred carrier is DPD Local, who provide reliable, fully tracked delivery and a one-hour delivery window via email or SMS once your parcel is collected.

For areas where DPD apply high surcharges — such as the Scottish Highlands, Islands, Northern Ireland, the Isle of Man, and the Isle of Wight — we use Royal Mail Tracked 48 to keep delivery costs fair and affordable.

Delivery Charge

Mainland UK (DPD Local) – 1–2 working days – £5.95
Scottish Highlands & Islands / Northern Ireland / Isle of Man / Channel Islands / Isle of Wight – 2–4 working days (via Royal Mail Tracked 48) – £7.50

DPD apply surcharges of up to £15 for remote UK areas. To keep delivery fair, Royal Mail Tracked 48 is used instead for these postcodes.

Tracking & Notifications

All orders include full tracking.
You’ll receive automatic updates as soon as your parcel is collected, in transit, and out for delivery.

Delivery Costs & Fairness

We work hard to keep our delivery prices as fair as possible.
Our P & P rates include carrier fees, fuel surcharges, and basic packaging costs, so you always know the full cost up front — no hidden extras at checkout.

Shipping costs are reviewed regularly to stay in line with current courier rates and rising delivery expenses, while still offering excellent value for tracked, reliable service.